Swiftchats - SaaS enabled Whatsapp marketing tool with chat bots v2.9.3

Description

Ready to tap into the vast potential of WhatsApp marketing? Meet Swiftchats – your ultimate solution for launching a profitable SaaS business.

Effortlessly launch targeted Whatsapp campaigns, engage your audience, and enjoy continuous revenue growth – all with one powerful platform. Experience the future of digital marketing today!

Support & Enquiries

For general support, customization requests or enquiries, send an email to [email protected]

Demo Login Details

Email: [email protected]
Password: password12345678

Email: [email protected]
Password: password12345678

Features

1. Chat on Whatsapp: Send text, image, video and audio messages and receive replies instantly
2. Messaging campaigns: Send out bulk messaging campaigns to your contacts based on your own schedule.
3. Whatsapp Embedded signup (Extended version only): Allow your customers to configure their whatsapp accounts easily with whatsapp embedded signup.
4. Automated replies workflows: Send out instant replies based on specific keywords.
5. Team management: Allow your customers to invite and manage their teams
6. Contact management
   • Add & edit contacts
   • Bulk import & export contacts
   • Categorize contacts into different groups
7. Chat Tickets
   • Assign tickets automatically & manually to agents
   • Select whether agents can view all conversations or assigned conversations only
   • Add important notes to conversations
8. Whatsapp Templates: Automatically create and manage Whatsapp Templates for campaigns.
9. Multiple payment gateways
   • PayPal
   • Stripe
   • Flutterwave
10. Organization management: Create and manage organizations
11. User management: Create and assign users to organizations
12. Billing management: Debit, credit and add payments to organizations
13. SAAS functionality: Add and manage subscription plans
14. Tax management: Setup tax rates based on your jurisdiction
15. Social authentication: Signup or login with your Facebook and Google account.
16. FAQs : Add, edit and delete frequently asked questions for your frontend
17. Reviews: Create and manage reviews that are to be displayed on the fronted.
18. Transactional emails: Setup your email account and easily edit your email templates as per your needs.
19. API: Integrate Swiftchats API to your other business tools to improve your workflow processes.

Release Notes

v2.9.3 – July 19, 2025

Fixed
Fixed WhatsApp template placeholders not being replaced with actual values when saving to database (including header text support)
Fixed contact field ordering not being persisted when dragging and dropping in settings
Fixed Arabic text handling in basic replies for proper case-insensitive matching
Commented out unnecessary logging in AutoReplyService for better performance
Fixed “Undefined property” error in ContactGroupsImport when uploading contact groups
Fixed URL encoding issue with placeholders (using rawurlencode for URL-specific placeholders)
Fixed contact import template download to include dynamic contact fields
Fixed export functionality to support both CSV and XLSX formats with user selection
Fixed Brazilian phone number validation issues with libphonenumber library by implementing custom validation for Brazilian numbers (8-14 digits support)
Fixed Flow Builder text entry node connector limit to allow multiple outgoing connections (increased from 2 to 100 connections)
​
Enhanced
Enhanced frontend template message display to show header text like in WhatsApp with proper styling
Enhanced phone number validation system with Brazilian phone number support:
Added custom Brazilian phone validation (8-14 digits, flexible formatting)
Implemented adaptive formatting for Brazilian numbers based on length
Added support for legacy São Paulo mobile numbers (8-digit format)
Enhanced WebhookController to use Brazilian phone validation
Added comprehensive test coverage for Brazilian phone validation 

v2.9.2 – July 17, 2025

NEW: Introduction of Actions in Flowbuilder module. Actions allow users to automate tasks such as sending messages, updating contact fields, and triggering webhooks directly within a flow, making automation more powerful and flexible.
FIX: Resolved an issue where the Flowbuilder module was not being properly activated after installation or update, ensuring users can enable and use Flowbuilder features without manual intervention. 

v2.9.1 – June 24, 2025

FIX: WooCommerce installation issue 

v2.9 – June 23, 2025

New: WooCommerce Module Integration - Purchased separately
New: Pabbly Subscriptions Support for SaaS Billing - Purchased separately
New: Voice Responses in AI Chat Box
New: “View More Messages” Feature on Chat Page
Fix: Export Issue in Campaign Details
Fix: Laravel Queue Job Execution Bug 

v2.8 – Mar 20, 2025

FEAT: Duplicate flows
FEAT: Error message view on chat for easier debugging
FEAT: Authentication templates supported
FEAT: Allow customers to create organisations
FEAT: Logout button on select organization page
FIX: Chat counter on dashboard not to factor deleted contacts
FIX: Laravel queues for sending out campaigns asynchronously
FIX: PayPal Payment issue in production environment
FIX: Flow media issue (not working for flows with media)
FIX: Template update issue.
FIX: Template capitalization issue in campaign create and view 

v2.7 – Feb 08, 2025

FIX: Addressed issue with the Addons update button.
FIX: Corrected the sequential arrangement of chats based on the last response.
FIX: Contact imports with custom fields
FIX: Document messages with correct mime type for download