Whatsway v3.3 - WhatsApp Marketing & Automation SaaS Platform with Bots, Chats, Bulk Sender & AI

Admin Demo Login

Username: demoadmin

Password: Admin@123

For Client Account Testing : Create a new account using your own email ID to access and test the client panel. You can even add your Whatsapp business number to test the complete funtionality. 

New Features & Improvements in WhatsWay

• Automation Flow Issue Resolved & UI Improvements
  We have fixed automation flow glitches and polished the interface for a smoother, more intuitive user experience. Navigation, layout, and action steps are now cleaner and more responsive.
• SaaS Model Introduced
  WhatsWay now supports a full SaaS model, allowing you to offer subscription-based access to your platform with user management, billing-ready structure, and scalable multi-tenant architecture.
• AI Chat Bot Added
  Engage users with an intelligent AI-powered chatbot that can handle FAQs, guide customers, and automate responses to improve support and conversions.
• Chat Plugin Integrated
  Easily embed the chat widget on your website or client sites. The chat plugin lets visitors connect instantly, boosting engagement and lead generation.
• Payment Gateways: Whatsway now support 5 payment gateways Stripe, Paypal, Razorpay, Paystack, Mercado pago.
• DigitalOcean Spaces Storage Integration
  Store media, logs, and other assets securely with integrated DigitalOcean Spaces support, providing reliable, scalable, and cost-effective cloud storage.

WhatsWay is a production-ready WhatsApp Business platform built for marketing teams, e-commerce, and support operations. It provides advanced automation, campaign management, real-time analytics, multi-channel support, template management, and an extensible API — all in a modern React + Node.js codebase.

Key FeaturesAutomation Builder

• Visual drag-and-drop workflow designer
• Multiple trigger types and conditional logic
• Time delays, scheduling and multi-step automation

AI Chat Bot

• Automated replies & FAQ handling
• Guides customers & improves conversions

Chat Plugin Integrated

• Real-time chat widget for websites
• Instant engagement & increased lead generation

DigitalOcean Spaces Storage Integration

• Secure & scalable cloud storage for media and logs
• Reliable & cost-efficient storage management

Advanced Dashboard

• Real-time message and campaign analytics
• Campaign performance tracking and interactive charts
• Channel health monitoring and summary reports

Contact Management

• CSV bulk import with duplicate detection
• Smart grouping, tagging and segments
• Advanced search, filters and contact activity timeline

Campaign System

• Campaign types: Contact-based, CSV-based, API-based (coming soon)
• WhatsApp template integration and scheduling
• Automated retry mechanism and detailed delivery reports

Template Management

• Centralized template storage with versioning
• Automatic sync with WhatsApp Business Account
• Template builder with WhatsApp-style preview
• Support for text, media, and interactive message templates

Team Inbox

• WhatsApp-style chat interface with real-time sync
• Conversation assignment and shared inbox workflows
• Support for the 24-hour messaging window and compliance logging

Automation Builder

• Visual drag-and-drop workflow designer
• Multiple trigger types and conditional logic
• Time delays, scheduling and multi-step automation

Team & Role Management

• Role-based access control and permissions
• Activity logging and performance tracking
• Multi-user support and audit trails

Multi-Channel Support

• Manage multiple WhatsApp numbers from a single instance
• Channel-specific data isolation and configurations

Technical StackFrontend

• React 18 with TypeScript
• Tailwind CSS and Shadcn UI
• WebSocket-powered real-time updates
• Responsive and mobile-first design

Backend

• Node.js and Express
• PostgreSQL database
• Drizzle ORM
• Session-based authentication and secure endpoints

System Requirements

• Node.js 18 or higher
• PostgreSQL 14 or higher
• SSL certificate (required for webhooks)
• WhatsApp Business Account and Meta Developer account

Who Is This For?

• Marketing agencies
• E-commerce businesses
• Customer support teams
• Small to large enterprises
• Developers building WhatsApp automation and campaigns

Browser Support

• Chrome (latest)
• Firefox (latest)
• Safari (latest)
• Edge (latest)

Why Choose WhatsWay?

• Production-ready, scalable architecture
• Clean codebase for rapid customization
• Modern tech stack and best practices
• Built-in template management with WhatsApp-style preview
• Designed for teams — from SMBs to enterprises
• Active support and regular feature updates

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Whatsway Changelog

Version 3.4 | 27th March 2026 – Follow on Update

Campaign & Messaging: - Rebuilt bulk campaign sending with async queue (100K+ contacts support) - Added proper campaign lifecycle status tracking - Track campaigns messages on logs

Campaign & Contacts Fixes: - Fixed contact count calculation in groups - Fixed contact filtering by group - Fixed CSV duplicate detection (channel-specific)

Billing & Subscriptions: - Fixed upgrade flow to always go through payment checkout - Added backend validation (HTTP 402) for subscription enforcement

Inbox & Logs: - Improved media previews via server-side proxy - Added raw payload logs for admin diagnostics

User Management: - Users now inactive until email verification - Auto-sync user status on server startup - Fixed channel count display in user views

Security: - Updated fast-xml-parser, effect (Prisma), and socket.io-parser packages

Version 3.3 | 17th March 2026

Carousel Templates: - Fixed carousel template sending in campaigns and inbox - Fixed carousel preview to display cards, media, and buttons correctly - Added per-card media upload and customization - Added URL and phone button inputs for carousel cards - Fixed carousel media references for HTTP links

Template Composer: - Improved message composer to show full template details and button types - Disabled Send button until header media upload completes - Automatically clears old media ID when uploading a new file

Limited Time Offer (LTO): - Added support for LTO templates with countdown timers - Added expiration date picker in send dialog - Added auto-detection of LTO templates from Meta API

Version 3.2 (New version series) | 6th March 2026

Channels Management: - Added status and health filters to superadmin Channels page - Added "Registered" column in Users table to show signup date - Fixed channel count calculation for users

User Interface: - Improved table sorting clarity <br />Inbox & Messaging: - Fixed message and template overflow in chat bubbles - Improved handling of unsupported WhatsApp message types

Billing & Subscriptions: - Fixed subscription management and billing cycle calculations - Only active subscriptions now appear on Billing page

API & Documentation: - Added Channel ID field with copy button in settings - Added X-Channel-Id header support and documentation - Added channel override support for API keys - Removed unused Webhooks section from API docs - Added API documentation download option

User Management: - Added filters, bulk actions, and improved CSV export - Added pagination controls to data tables - Enabled password change functionality

Bug Fixes: - Fixed API key channel UUID parsing issue Dashboard: - Fixed chart rendering and layout issues - Added contact statistics on dashboard

UI Improvements: - Improved inbox conversation layout and chat interface

System Fixes: - Fixed SMTP TLS email sending issue - Improved embedded signup error handling - Enhanced WhatsApp message logging and error reporting - Superadmin can edit its email from panel

Version 3.0.1 | 1st March 2026

  - Whatsapp embedded signup, - Whatsapp coexistence feature - Improved website widget with AI Bot. - Rest APIs added - Website UI improved - Automation Flow Upgraded - Several other fixes & improvements 

Version 2.5 | 5th January 2026

  - Added support for dynamic values in template sending within campaigns - Added dynamic values support in templates for automation, team inbox, and contacts - Fixed issues with editing templates - Added image upload functionality in campaigns, automation, and team inbox - Fixed template loading issues in contacts and campaigns 

Version 2.4 | 26th December 2025

- Fixed template sync issue - Added template creation with image header support - Added dynamic app ID configuration in settings - Enabled sending templates with image headers

Version 2.3 | 19th December 2025

FIXED: - WhatsApp messaging real-time update issue. - Message timestamp inconsistency. - Template image creation issue. - Team member assignment issue. - Support email showing as “not configured” and not editable in settings. - Tagline not updating dynamically. - Error during document upload in team inbox. - Image preview disappearing after reload, refresh, or reopening automation.

Version 2.2 | 11th December 2025

- Fix: Signup OTP issue when user account is not verified - Added: Socket integration for real-time communication in widget - Fix: Template sync issue - Added: Example variables for template creation<br />- Fix: Firebase storage data issue in settings

Version 2.1 | 4th December 2025

- Created API and model for adding new users - Subscription plan now supports upgrade/downgrade visibility - Widget icon now visible only on the Home page - Updated documents

Version 2.0 | 30th November 2025

- Automation flow issue resolved & UI improvements - SAAS model introduced - AI Chat Bot added - Chat Plugin integrated - DigitalOcean Spaces storage integration

Version 1.2 | 29th Oct 2025

Resolved: Automation Bug <br />Fixed: Automation Controller1. Renamed the drizzle.config.ts file to drizzle.config.js to ensure compatibility across all servers. 2. Added demo user credentials in the seed.ts file.